Kenyaâs government goes paperless: What that means for your records
In 2025, Kenya announced a major step toward a fully digital public service by launching a paperless government system to enhance efficiency, transparency, and security. As ministries and parastatals digitise their records, questions arise: what does this mean for businesses, contractors, and organisations that exchange or store government-related documents? At The Filing Room, we believe this shift marks a defining moment for how institutions manage their information. Going paperless requires more than just scanning files; it demands complete records readiness, accountability, and secure long-term storage. What the paperless government initiative involves Kenyaâs paperless government initiative is part of a broader drive toward digital transformation. The governmentâs goal is to improve service delivery, cut administrative costs, and strengthen transparency across ministries. So far, more than 5,000 services have gone online through platforms such as eCitizen, including tender applications, business registrations, tax filings, and licensing. Public registries are being digitised, and inter-ministerial

Why wishful thinking isnât enough